What happens during contact investigation and contact tracing? How will I know if I was exposed to a confirmed case?
When we receive notification of a confirmed case of COVID-19, we begin our contact investigation process.
We work with the patient and/or their representative to understand (1) where and how they may have been infected and (2) who they may have exposed while they were contagious.
We will ask the patient for the names and contact information for people that they had close contact with. We will also ask the patient where they went, including any time spent out in public places.
We notify everyone who had close contact with the patient and we ask them to monitor themselves for symptoms.
The contact investigation process may take a few hours or a few days to complete, depending on how many close contacts the patient had.